Hilary W.
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Activity overview
Latest activity by Hilary W.-
Hilary W. created an article,
Retrieve a Forgotten Password in NPAGo
Beginning on your NPA Go log in page, click on the “Forgot Password?” button. It is located under the “Log in” button.2. This will display the “Forgot Your Password?” window. This is where you ca...
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Hilary W. created an article,
Changing Password NPAGo
This video explains how to change your password NPAGo.
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Hilary W. created an article,
Terminate a Client
On the NPAWorks main screen click on “Clients” under the client’s corresponding office. A list of clients will appear. From that list click to highlight the client you wish to terminate. To Edit th...
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Hilary W. created an article,
Adding Client Notes
Select Clients in the sidebar on the Main Screen, then select the Client and open their record by pressing the “Edit” button or double click on the Client’s name to open their record. On the Clien...
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Hilary W. created an article,
Client record navigation with UI Refresh
Navigate the Client Record of NPAWorks with the UI Refresh The document will instruct the user how to navigate and find all the buttons on the client record of NPAWorks. The Personal Banner Studen...
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Hilary W. created an article,
Email & SMS Reminders
NPAWorks now has the ability to generate automatic email messages that can be sent to your staff or clients based on a variety of different reasons and parameters. Below you will find a list of ava...
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Hilary W. created an article,
Setting up Non-Service Days
1. Click “Edit” in the toolbar on the top left hand portion of the screen, then select “Non-Service Days.” 2. New window will open titled “Holidays & Non-Service Days.” Select the Year for which y...
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Hilary W. created an article,
View/Edit/Add Credentials
1. From the main screen, select “Edit” from the toolbar on the top left of the screen. 2. In the drop down menu, select “Credentials.” 3. A new window will open titled “Credentials.” 4. To ...
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Hilary W. created an article,
Create a Parent Portal User Account
This document will show the user how to create a Parent Portal user account. Please note, parent portal users will access their client’s schedule via NPAGo. If you would like to use the Parent Por...
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Hilary W. created an article,
Setting up Parent Portal
This document is to show the user how to access and use the Parent Portal Setting Page. This is to be used with our Parent Portal which will give parents access to their client’s schedule in NPAWo...